Zune 2.0
When I write a blog post to accompany a just-published column, I usually wait until mid-morning to see if any questions keep coming up in reader e-mail. This morning's review of Microsoft's new Zune hardware and software, however, has yet to draw any reaction in e-mail.
So Microsoft's iPod rival may face an even tougher challenge than I'd thought. (Note that I didn't call it an "iPod killer"; not only is that not true of the Zune, merely describing an MP3 player in those terms has traditionally ensured its imminent demise.)
Just in case you haven't gotten around to clicking the "send" button in your e-mail, I thought I'd share some other details about the Zune players, software and online store:
* The new Zune flash-memory models come in a broader choice of colors than before: dark gray, scarlet, olive drab and a bright shade of Pepto-Bismol pink. Guess which color my review unit came in?
* Microsoft didn't make any mistakes with the Zune's packaging. You don't have to saw through any "blister-pack" plastic, and on the inside you aren't greeted with a sheet of paper imploring you to call tech support before returning the product to the store.
* The company also didn't cut corners with the Zune's headphones. The flash models come with three different sets of colored foam pads (Apple no longer includes any with iPods), while the 80 GB Zune includes noise-isolation headphones that did a remarkable job of shutting out the din of the outside world.
* The old 30 GB Zune that I reviewed last year is still available and selling for $200, but it now looks distinctly lame next to its thinner siblings. A free firmware update gives it the same software features as the new model.
* Each of the two Zunes loaned by Microsoft for this review -- an 8 GB flash-memory module and an 80-GB hard-drive unit -- also required an incremental firmware update. Installing that would have taken close to half an hour in the horrible old Zune software, but in the new software it finished in minutes.
* The Zune's battery, like the iPod's, is sealed inside the case. Microsoft, however, doesn't seem to have any sort of battery-replacement service available.
* The Zune's Windows XP/Vista-only software does, however, come with some high hardware requirements in the graphics department: Microsoft recommends 256 megabytes of video memory to run this thing.
* The Zune Marketplace, as before, still suffers from the annoying habit of responding to a music search by listing songs that it doesn't sell.
* Among the songs that it does sell, copy-restricted Windows Media Audio downloads come at a bit rate of 192 kbps, while its unrestricted MP3 downloads have at least a 256 kbps bit rate, and some go as high as 320 kbps.
* I didn't spend much time in the review talking about the Marketplace's "Zune Pass" subscription service, mainly because so few people seem to be using these rental options. At a briefing last week, Zune product manager Scott Erickson said the "vast majority" of Zune users only buy songs. The Napster music service, which has promoted a subscription option more aggressively than anybody else, doesn't seem to be doing any better.
Still have questions? Ask away in my Web chat, starting at 2 this afternoon.
Meanwhile, I'll close with a question of my own: Do any of these new Zunes interest you? If so, what media player were you thinking of buying earlier--an iPod, or one using Microsoft's older "PlaysForSure" technology?
By Rob Pegoraro |
November 15, 2007; 12:05 PM ET
| Category:
Gadgets
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Posted by: Mark | November 15, 2007 12:22 PM
I have the first generation Zune and it worked great with no problems. I recently downloaded the new software and some songs and albums are mixed in the wrong bands and albums. When you look at the song properties, it's saying the song is located in the correct folder so I don't know where the mix-up happened. Anybody experienced this? I am hesitant to sync using the new software. Please help! I'm not accepting answers saying "get an ipod!"
Posted by: JPP | November 15, 2007 1:44 PM
It is a Microsoft product. It just isn't on my radar. I am considering the products in Creative line. A lot of people don't like Creative either, but they've been relatively good to me. What I'm not going to do is get another iPod.
Posted by: slar | November 15, 2007 2:46 PM
I just ordered the old 30 GB Zune from Amazon for 89.99. There is a wait on delivery, but I couldn't pass up this deal. I am a huge techie, but this will be my first high capacity portable media player. Needless to say I am very excited and the fact that the new software works with the old Zunes cinched the deal for me. For JPP here are two links I came across this morning dealing with that problem:
http://forums.zune.net/2203/ShowPost.aspx
http://forums.zune.net/762/ShowPost.aspx
Posted by: Malcolm Furgol | November 15, 2007 3:50 PM
Rob,
Nice review. I do have to disagree when you say that having the FM receiver makes sense. Isn't one of the reasons people get an MP3 player is so they don't have to listen to radio and tehrefore can listen to their favorite song(s) when they want, not just when they show up in the rotation for a station?
Posted by: owendylan | November 15, 2007 5:27 PM
jpp
dont sync
I hope you set a restore point
if you did go back using safe mode. .
system restore is in the advanced section of safe mode.
Did you have problems with the old software doing the same thing.
When i used restore everything came back normal.
I will not let my 30 Zune sync by itself. I add to it as i go. Make sure that the meta data you get when you rip is accurate, if not edit it before you drag to zune.
Posted by: jwt | November 15, 2007 5:41 PM
owendylan,
How is having the choice of having a radio a bad thing? There are lots of times when I'm in the mood to listen to the news or NPR. 95% of the time I like listening to my music library or podcasts, but the great thing about a high capacity player with a radio is that I can listen to _anything_ I want whenever I want. My iPod's clunky, annoying wired FM remote that I got for a present is the most kludgy, irritating thing I've ever owned. Having it built in, whether I need it or not, would have been the way to go.
Posted by: Luke | November 15, 2007 7:16 PM
My favourite to date is the iRiver Clix, which has an FM Tuner and Recorder. That's great because I listen to music, podcasts and talk radio (NPR in US, BBC Radio 4 in UK etc).
I'd prefer something less of a kludge than Windows Media Player to load it. I can do it by direct file transfer, but that's not too useful when I am synching VBR or lossless files. I don't know of any players that handle files with bitrates > 320kps.
iPods are completely off my radar due to the firmware disablement of WMA play-back.
Posted by: Mike | November 15, 2007 8:56 PM
I don't own an iPod and never wanted one. I recently got interested in purchasing the new Zune 2.0, but after the column and this blog...I think I'll wait and see.
Posted by: ~sg | November 15, 2007 9:09 PM
I have the same problems as jpp. wrong albums covers with songs. Do you mean to "restore". The computer software? How does that help your data on Zune?
Posted by: de | November 15, 2007 9:32 PM
Unfortunately, my "perfect" MP3 player doesn't exist. I'd like a hard-drive based, minimum 60 GB audio-focused player (don't need a color screen, won't watch video on it) that supports Ogg Vorbis and has an FM radio. Those all got chased out of the market a couple of years ago (I didn't want to spend that much on a player, so I missed 'em). I don't like either Microsoft or Apple due to their DRM standards, but I'll probably end up getting an iPod because so many cars these days have iPod interfaces. 'Course, I'll have to re-rip my music to Apple's standard if I do that...
PS: I don't buy ANY DRM media. The only electronic media I buy are books from Baen's Webscriptions, which are sold without DRM and support many different formats (Adobe, Microsoft Reader, Mobipocket Reader, HTML, MS Word Doc). I refuse to buy something that I might not be able to play in the future because a company goes out of business or because I've listened to it on three computers and that's the media's limit.
Posted by: AtlPatrick | November 15, 2007 9:56 PM
I just bought my first MP3 player, the black Zune 40. I'm quite fond of it although the software isn't very pleasant.
Why FM? My gym has 4 TVs that broadcast on FM bands.
I haven't used the Zune store, but I bought a high quality DRM-free Pink Floyd album on Amazon for a low price and it works great on the Zune.
I also ripped a Jimmy Buffet (that I own) via iTunes to aac and it's great on the Zune.
Car Talk podcasts? Excellent when I'm exercising.
Now I'm experimenting with ripped DVDs. That's a mess but not the Zune's fault.
Finally, I transferred travel photos from a Monterey trip and they're nice.
Glitches, yes, but I'm a happy camper.
Posted by: Brien | November 15, 2007 11:26 PM
Thanks Malcolm for the tip. creating a restore point will not work because all it will do is bring back the old software but i wanted to download the new software. This forum helped matching up to the correct albums and songs. http://forums.zune.net/2203/ShowPost.aspx
Using XP, go to C:\Documents and Settings\YOUR COMPUTER NAME\Local Settings\Application Data\Microsoft\Zune
Find the CurrentDatabase_365.wmdb (that is the 1.0 data store) rename it to CurrentDatabase_365Old.wmdb
Find the ZuneStore.sdf (that is the 2.0 data store) rename it to ZuneStoreOld.sdf
Restart Zune Software, it will find all the media files in your monitored folders and add them to your collection based on the metadata in the files.
Except for this new software issue, I'm still a big fan of the Zune than ipod.
Posted by: JPP | November 16, 2007 12:13 AM
Malcolm Furgol, same here... got one too.
A Zune 30 for less than $90 with free shipping... holy cow.
One can not find a better deal nor a comparable PVP at that price point.
Get the Speck ToughSkin case and you are good to go for years... or until the Zune 80 is halved in price.
Posted by: David | November 16, 2007 1:19 AM
does this new Zune allow the playback of DRM-WMAs purchased years ago via any other on-line music store? From what I understand, the old Zune did not.
Also, have been using Creative for quite some time and I happen to love their products. Was looking to get a replacement for my (old) 512k Dell DJ Ditty. I use the DJ for my workouts and short trips. The smaller Zune looks OK. My issue is the music I have is a mix. Some are DRM/WMAs and some are not.
Any help?
Posted by: mark | November 16, 2007 5:30 AM
The issue I'm having with the software is that they've removed some crucial features. Browsing by genre is probably the most important to me. I approach music by the type of music it is, not by the artists. They've also removed the ability to mass update tags, find album information online and play videos at their original resolution. I cannot fathom why the devs took out these features.
Posted by: alex | November 16, 2007 12:59 PM
alex -- use the "list" view instead of "browse" and right click on the columns to choose the genre. i dont like it either how they removed the update info feature. i go to WMP to update music and will show up on Zune eventually.
Posted by: JPP | November 16, 2007 5:41 PM
alex -- use the "list" view instead of "browse" and right click on the columns to choose the genre. I don't like it either how they removed the update info feature. You can use WMP to search and update info, but Zune updates automatically.
Posted by: JPP | November 16, 2007 5:45 PM
I don't own an ipod and neither want one ! You definitely get a better deal for $250 by getting the Zune 80 than the ipod 80. But i am very dissapointed with the fact that the new zunes don't have any EQ options like the first generation. I don't own one right now, but planning to get one from the zune originals website. By the way, the "original" idea is pretty good. The software looks amazing but should have the option to search for album art manually like version 1.
Posted by: Highborn | November 17, 2007 12:06 PM
Zune-iTunes Compatitability Question, Answered!
http://fakesteveballmer.blogspot.com
I have been getting a some flack lately from certain sources both within and outside of Redmond: they maintain that there is absolutely no reason why the Zune should not be able to auto-sync with iTunes on any platform! They say;
"open it up Steve, open it up!"
Let me just say it this way, whenever anyone says to me, "open it up Steve", I know what they plan to do next!
I am not falling for it!
They are absolutely correct that the Zune could very easily sync with any software, on any platform. So why doesn't it?
answer: Because I DON'T WANT IT TO!
Microsoft is the majority company! We control 92% of the desktops, let them come crawling to us!
Rolling over for minority companies and their "me too" software would set a bad precedent.
Posted by: steve Ballmer | November 18, 2007 2:11 AM
Well, I wanted to go on a different path. I wanted the Sirius Stiletto 2. But as far as I can tell, it only has 2GB storage with 2GB expansion via SD card. My MP3 collection is 20GB. I need more capacity.
I guess I will look at the Zune. I like the FM feature.
If the Stiletto had an FM tuner included, I would get it despite the lack of space. But why would they put in an FM tuner?
Posted by: MistrB | November 19, 2007 12:03 PM
My complaint is that I have an occasional CD that the Zune software does not recognize - legitimate ones bought in a store or online.
The new version of the software has no provision for going online to search out the information. Sure, I can edit it myself, but why should I have to? I seriously doubt that the loss of this feature will stop illegal copying of CDs and it will tick off a lot of people.
Posted by: Barbara | December 8, 2007 9:12 PM
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I use the subscription service, through which I download boatloads of music. I'm hooked on this because I don't hesitate to download anything, and if I get tired of any music I just delete it. I've also downloaded a lot of older stuff that didn't seem worth purchasing, so if I just want to hear an old Jefferson Airplane song again, I grab it. I expect the Zune Marketplace selections will only grow from here on out, as MSFT looks dedicated to making Zune a success.