Division of

Supervision

And

Consumer

Protection

 

 

Cyber Fraud and Financial Crime Report

 

 

November 9, 2007

As of June 30, 2007

 

 


Table of Contents

 

 

Table of Contents. 1

Findings. 4

Lending. 4

Check-Related. 4

Payment Card. 5

ID Theft and Computer Intrusion. 5

Insider 5

Phishing and Email Scams. 5

Open Source Information. 6

Analysis. 7

Loan Fraud. 7

Check-Related Fraud. 9

Credit and Debit Card-Related Fraud. 13

ID Theft Computer Intrusion Wire Transfer Fraud. 16

Insider-Related Fraud. 20

Phishing – Spam – Online Scams. 23

APPENDIX - OPEN SOURCE INTELLIGENCE. 25

Data Breaches. 25

Law Enforcement 28

Emerging Threats. 30

New Controls. 33

Legislation. 34

General 35

APPENDIX - CASE STUDIES. 35

Check Kiting - $14 Million Losses Associated with Synthetic ID Fraud & Credit Bustout 35

Computer Intrusions - ACH Fraud $56,000 Loss. 36

Computer Intrusion - Spyware - Account Takeover – $289,000 Loss. 37

Computer Intrusion - Better Business Bureau Trojan Horse $187,000 Loss. 37

Computer Intrusion ID Theft – Account Takeover $106,000 Potential Loss. 38

Computer Intrusion - Unknown Unauthorized Access - Wire Transfer - $50,000 Loss. 39

Computer Intrusion – Unknown Unauthorized Access – ACH Transfer $28,000 Loss. 39

Misuse of Position - Branch Manager Removes $1.4 Million From Customer CD Accounts. 40

Counterfeit Instrument – Internet Business - $902,000 Loss. 40


Executive Summary

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Scope

 

This report is a centralized collection of information related to cyber fraud and financial crimes that impact FIs for the 2nd quarter 2007.  The information in this report may be used for risk assessments, examination scoping, training, and outreach.  Internal FDIC information systems, open source intelligence, and Suspicious Activity Reports (SARs) submitted by FIs was analyzed.  Check Kiting, Counterfeit Checks/Instruments, Misuse of Position, and Computer Intrusion SARs were sampled this quarter to estimate mean (average) loss per SAR and identify other statistical trends and is presented in aggregate or redacted format.[1]

 

Findings

 

Lending

*      Mortgage fraud SAR filings increased during the quarter and caused the highest estimated losses suffered by FIs of all SAR categories.

*      Commercial loan fraud SAR filings increased 46 percent, and consumer loan fraud reports declined slightly but are twice the level reported during the 2nd quarter 2005.

Check-Related

*      Check fraud SAR filings increased slightly; however, counterfeit checks and instruments SAR filings declined.

*      The average loss per SAR associated with counterfeit checks declined, which indicates that FIs are adapting their controls in a check-imaged environment.

*      Consumer and FIs awareness of counterfeit checks has increased and is reflected in fewer losses reported using SARs; however, counterfeiters are inventing more elaborate schemes and targeting small businesses.

*      Losses from counterfeit instruments increased significantly as a result of elaborate confidence schemes targeting small businesses.

*      Check kiting SAR filings increased significantly as credit card bust out suspects used kiting schemes to make monthly payments, avoid detection, and prolong their fraudulent activity.

Payment Card

*      Credit card fraud and counterfeit card reports increased slightly.  Losses from counterfeit cards, which were extremely high during the 1st quarter, subsided during the current quarter.

*      Fewer retailer payment card data breaches during the quarter caused lower losses to FIs.

*      Retailers are resisting PCI data security standards, which could lead to lower compliance, additional breaches, and more counterfeit card losses absorbed by card-issuing institutions.

ID Theft and Computer Intrusion

*      The level of identity theft reports by FIs was high, but the growth rate has slowed.  This trend may change in the future because of a large spike in the number of consumer records compromised and reported in the media during the quarter.

*      The number of computer intrusion SAR filings are relatively low but growing at a fast pace.  The estimated mean (average) loss per SAR almost tripled the estimated mean loss per SAR identified one year ago.

*      Unknown unauthorized access was the most frequently identified type of computer intrusion: meaning the FI could not or did not identify how the intrusion occurred.  Unknown unauthorized access also caused the most losses to FI followed by ID theft/account takeover.

*      Online bill payment applications were most frequently targeted by cyber thieves; however, unauthorized access to ACH and wire transfer applications caused the most losses to FIs in the computer intrusion category.  ACH and wire transfers give FIs less time to detect and recover from unauthorized access.

*      In several significant cases where the source of the computer intrusions was identified suggest that Trojan horses and key logging software infecting the customers’ computers might also be responsible for a large portion of the unknown unauthorized access to online bank accounts.

*      An increase in websites hosting malicious code was noted by FDIC and anti-virus software vendors.

*      Spear phishing (when end users with high computer access levels are targeted) was also sited in several sampled computer intrusion SARs.

Insider

*      Misuses of position self-dealing SAR samples indicated that lending-related insider abuse caused the most losses followed by theft from depositor accounts.

*      Demographic analysis was performed on misuse of position SARs.  Females were more frequently reported as primary suspects; however, male suspects caused higher losses to FIs.  Suspects in their 20’s were most frequently reported, while suspects who were in their 30’s caused greater losses to FIs.

Phishing and Email Scams

*      Overall phishing spam declined during the quarter, and FDIC-insured FIs were targeted less frequently.  Ecommerce and credit unions phishing attacks increased, and PayPal spam showed a declining trend.

*      Phishers targeted specific business employees using emails with malware links or attachments to gain access to payroll, accounts payable, and other ACH applications.  This is referred to as spear phishing (aiming for a specific target) or whaling (going after accounts with larger balance and transaction amounts).

 

Open Source Information

*      Consumer records compromised during the quarter doubled compared to prior quarters due to a large breach at a Georgia government health care agency.

*      The majority of data breaches are low-tech incidents: loss or theft of laptops and computers, thumb drives, tapes and other removable media from businesses, schools, health care providers, and government.

*      The Secret Service made a relatively small number of arrests compared to the amount of previous payment card fraud because many “carders” are located outside of the United States.  The FBI launched operation “Bot Roast” to identify and dismantle botnets that broadcast spam, host phishing and malware sites, and launch denial of service attacks.

*      Local police often discover that individuals involved with illegal drugs are also often involved with identity theft.  Criminals involved in the counterfeit card trade are often operating from foreign countries, which make investigation and prosecution difficult.

*      Most anti-virus software vendors are reporting increases in Trojan horse programs that target bank customers.  Malware is more often embedded in popular online social networking services or other compromised websites that encourage users to click on banner ads and images.

*      The Storm Worm was wide-spread and distributed malware to replenish botnets for spamming and distributing more malicious code.

*      Delaware became the 27th state to enact a credit report freeze law, and Oregon became the 38th state to pass a breach notification law.  All 38 states provide exemption if the compromised data is encrypted.  Minnesota became the first state to approve a data breach cost reimbursement law. 

 


Analysis

 

SAR Category

No. SARS Filed

Est. Avg. $ Loss/ SAR

2nd Quarter 2007 Loss Reckoning

($000)

Percent Change from 1Q07

Mortgage Loan Fraud

12,554

47,997

602,554

15%

Check Fraud

17,558

18,894

331,741

1%

False Statements

8,188

37,905

310,366

16%

Commercial Loan Fraud

885

201,000

177,885

6%

Credit Card Fraud

7,962

17,580

139,972

2%

Identity Theft

7,791

17,719

138,049

9%

Check Kiting

7,384

16,617

122,700

-65%

Consumer Loan Fraud

4,067

27,217

110,692

-2%

Other SARs

18,264

3,761

68,691

-17%

Embezzlement/Defalcation/Theft

1,633

41,969

68,535

-9%

Wire Transfer Fraud

2,195

26,741

58,696

43%

Counterfeit Checks

8,845

3,972

35,132

-64%

Counterfeit Instruments

83